Record Den

Legal

Terms of Service

Last updated: June 12, 2026

These Terms of Service (the “Terms”) form a binding agreement between you and Record Den, LLC(“Record Den,” “we,” “us,” or “our”), a California limited liability company. Please read them carefully. They describe what you can expect from the Record Den service, what we expect from you, and how disputes will be handled — including a mandatory individual arbitration clause and class-action waiver in Section 16 that affects your legal rights.

1. Acceptance of these Terms

You accept these Terms by doing any of the following: (a) sending a text message to Stevie or any other Record Den phone number; (b) scanning a Record Den QR code or tapping a Record Den NFC tag that opens a pre-filled message addressed to us; (c) tapping a link sent to you by Stevie and completing or continuing the onboarding flow; (d) creating, accessing, or using a Record Den profile, Den, crate, or any related feature; or (e) otherwise accessing or using the Service. If you do not agree to these Terms, do not use the Service and reply STOP to any Record Den message to opt out.

If you are accepting these Terms on behalf of a company, band, label, venue, or other organization, you represent that you have authority to bind that entity, and “you” refers to both you and that entity.

2. Eligibility and age

You must be at least 18 years old to use the Service. You may not use the Service if you are barred from doing so under the laws of the United States or any other jurisdiction that applies to you, including if you appear on any U.S. government list of restricted or sanctioned persons.

We may, but are not required to, request information to verify your age. If we learn that we have collected personal information from a person under the minimum age, we will delete that information and terminate the account.

3. Your account and phone number

Record Den uses your mobile phone number as your account identifier. You create an account by texting Stevie from the phone number you wish to associate with the Service, and by completing the short web-based profile flow we send to you in reply. By doing so, you represent that:

You are responsible for all activity that occurs through your phone number on the Service, including messages sent to Stevie and content posted in your Dens. If you sell, give away, or otherwise lose control of your phone number, you must notify us so we can disable the associated account. We may, but are not obligated to, take additional steps to verify your identity at any time, including by sending one-time codes by message.

4. The Service

Record Den is a messaging-first music community product. The current Service includes, and may in the future include:

The Service is currently in prelaunch beta. Features may be added, modified, limited, suspended, or removed at any time, with or without notice. The Service may be unavailable, slow, or unreliable from time to time, and Stevie may not respond to every message. You should not rely on the Service for time-sensitive communications, emergencies, ticketing deadlines, or anything else where delivery or response cannot be missed.

5. Messaging terms (iMessage, RCS, and SMS)

By texting Stevie or otherwise enrolling in the Service, you expressly consent to receive messages from Record Den at the phone number you used to enroll, including messages sent using automated technology and messages generated, drafted, or sent by artificial intelligence. These messages may be delivered over Apple iMessage, RCS, or SMS, and may automatically fall back from one protocol to another based on your device, carrier, and connectivity. The protocol used does not change these Terms.

Message frequency varies based on your activity in the Service. Message and data rates may apply depending on your carrier plan. You are responsible for any charges your carrier imposes for sending or receiving messages, including roaming, international, premium, and data charges.

You can opt out at any time by replying STOP, UNSUBSCRIBE, OPTOUT, CANCEL, END, or QUIT to any message from Record Den. After we receive your opt-out, we will stop sending you Service-related messages, other than a confirmation that you have opted out. If you change your mind, reply OPTIN at any time to resume messages. You can get help by replying HELP to any message, or by emailing support@joinrecordden.com.

Record Den uses Linq (the Linq Partner API) as its messaging delivery partner. Messages you send to or receive from Record Den may be transmitted, routed, and briefly stored by Linq and by your mobile carrier and operating-system provider in the ordinary course of delivery. We do not guarantee that any message will be delivered, delivered on time, delivered using a particular protocol, or read by its intended recipient. Apple, Google, and individual carriers may filter, delay, or refuse to deliver messages for reasons outside our control.

You must not use the messaging features to transmit unlawful, harassing, defamatory, fraudulent, or infringing content, to send bulk or unsolicited commercial messages through Stevie, or to circumvent any opt-out request from another user. You must not enroll a phone number that does not belong to you, and you must not allow anyone under the minimum age set out in Section 2 to use your account to communicate with Stevie.

6. Acceptable use

You agree that you will not, and will not attempt to or encourage anyone else to:

We may investigate suspected violations and may, in our reasonable discretion and to the extent permitted by law, suspend or terminate access, remove content, rate-limit your phone number, or take any other action we believe is necessary to protect the Service and its users. Serious violations — including child-safety violations, threats of violence, and attacks on the Service — will be reported to law enforcement.

7. Your content and licenses

The Service lets you share music links, metadata, voice memos, notes, photos, comments, event details, and profile information (together, “User Content”). You retain all rights you already have in your User Content. These Terms do not transfer ownership of your User Content to Record Den.

Music links and metadata.When you share a link from Spotify, Apple Music, YouTube, Bandcamp, SoundCloud, or another music service, Record Den may resolve that link to cross-platform metadata using third-party services such as Odesli (song.link). Record Den does not host, stream, or distribute the underlying audio recordings or musical compositions. You represent and warrant that you have the right to share each link you send, that the link does not point to infringing material, and that your sharing the link does not violate any third party’s rights or any platform’s terms of service.

License to Record Den. You grant Record Den a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, cache, reproduce, transmit, display, perform, adapt, translate (for example, to transcribe voice memos), and create derivative works of your User Content, solely to the extent necessary to operate, provide, secure, debug, improve, and promote the Service to you and to the people you choose to share it with. This license ends when you delete the relevant User Content or close your account, except (i) for backups, audit logs, and other copies we are required to retain by law or for legitimate business or security purposes, and (ii) for content that you have shared with others and that they have re-shared or downloaded.

Your reps and warranties.You represent and warrant that, for each piece of User Content you submit: (a) you own it or have all rights, licenses, consents, and releases needed to submit it and to grant the license above; (b) it does not and will not infringe, misappropriate, or violate any third party’s intellectual-property rights, rights of publicity or privacy, or any other rights; (c) it complies with these Terms and all applicable laws; and (d) any person whose voice, likeness, or personal information appears in it has consented to that use to the extent required by law.

Feedback. If you send Record Den ideas, suggestions, bug reports, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation or compensation to you.

DMCA / copyright takedowns. Record Den respects copyright. If you believe content available through the Service infringes your copyright, please send a written notice to our designated agent at legal@joinrecordden.com that complies with 17 U.S.C. § 512(c)(3), including: (i) a physical or electronic signature; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material claimed to be infringing and information sufficient to locate it; (iv) your contact information; (v) a statement that you have a good-faith belief that the use is not authorized; and (vi) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner. We may forward valid notices to the user who posted the content, and we will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

8. Third-party services

The Service interoperates with third-party services we do not control, including but not limited to Apple iMessage, Google RCS, your mobile carrier, Linq, Spotify, Apple Music, YouTube, Bandcamp, SoundCloud, Odesli (song.link), and our hosting and database providers. Your use of those services is governed by their own terms and privacy policies. We are not responsible for those services, their availability, their content, or any acts or omissions of their operators. Links, embeds, and previews to third-party content are provided for convenience and do not imply endorsement.

9. Record Den intellectual property

The Service, including the Record Den software, websites, designs, logos, copy, illustrations, the “Record Den”™, “Den”™, and “Stevie”™ names and marks, and all related materials (other than your User Content and third-party content), is owned by Record Den, LLC and is protected by copyright, trademark, and other laws.

Subject to your compliance with these Terms, Record Den grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal, non-commercial enjoyment. No other rights are granted by implication, estoppel, or otherwise. All rights not expressly granted are reserved by Record Den.

10. Prelaunch beta

You acknowledge that the Service is in a prelaunch beta. The Service is provided to you in this period on an as-is and as-available basis, for the purpose of evaluation and feedback, and may contain bugs, errors, and other issues. Features may change, be disabled, or be removed without notice. Performance, reliability, and message-delivery characteristics are not representative of any future commercial release.

Beta data reset. We reserve the right, in our reasonable discretion, to delete or reset some or all prelaunch User Content, account data, Dens, crates, and message history before the Service becomes generally available, including for the purpose of schema migrations, security or abuse remediation, or commercial launch. If we do, we will use commercially reasonable efforts to notify you in advance by message or email.

11. Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy. By using the Service, you agree to the data practices described there. The Privacy Policy is incorporated into these Terms by reference.

12. Suspension and termination

By you. You can stop using the Service at any time. You can stop receiving messages at any time by replying STOP. You can request deletion of your account by emailing legal@joinrecordden.com from the phone number on file or by following any account-deletion flow we make available in-product.

By Record Den. We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, including (a) if we reasonably believe you have violated these Terms or applicable law; (b) to protect the Service, our users, our messaging partners, or third parties; (c) if your phone number has been reassigned to a different person; (d) if your account has been inactive for an extended period; or (e) if we discontinue the Service or any part of it. Where reasonably possible and not prohibited by law or by exigent circumstances, we will provide notice before termination.

Effect of termination.Upon termination, your right to use the Service ends immediately. We may, but are not required to, delete your User Content and account data, subject to backups and legal-hold obligations. Sections that by their nature should survive termination — including Sections 7 (license grants and warranties), 9, 13, 14, 15, 16, 17, and 19 — will survive.

13. Disclaimers

THE SERVICE, INCLUDING STEVIE, DENS, CRATES, AND ALL RELATED MESSAGING, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RECORD DEN, ITS AFFILIATES, AND ITS LICENSORS AND SERVICE PROVIDERS DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, error-free, or free of viruses or other harmful components; that Stevie will respond to any particular message or respond correctly; that any message you send will be delivered, delivered on time, delivered over a particular protocol, or read by its intended recipient; that any music link or metadata will be resolved correctly; or that any User Content stored in the Service will not be lost, corrupted, or made temporarily unavailable. You assume the entire risk of using the Service.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, the disclaimers in this section apply to the maximum extent permitted by applicable law.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RECORD DEN, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL THE TOTAL CUMULATIVE LIABILITY OF RECORD DEN AND ITS AFFILIATES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO RECORD DEN FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS (USD 100).

The limitations in this section apply to all claims, whether based on warranty, contract, statute, tort (including negligence), or any other legal theory, and whether or not Record Den has been informed of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In that case, our liability will be limited to the maximum extent permitted by applicable law. Nothing in these Terms limits liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be limited or excluded under applicable law.

15. Indemnification

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Record Den, its affiliates, and their respective officers, directors, employees, agents, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your User Content; (b) your use or misuse of the Service; (c) your breach of these Terms or any applicable law; (d) your violation of any third party’s rights, including intellectual-property, publicity, or privacy rights; or (e) any dispute between you and another user of the Service or any third party. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us. You will not settle any matter that affects Record Den without our prior written consent.

16. Governing law and dispute resolution

16.1 Governing law

These Terms, and any dispute arising out of or relating to them or to the Service, are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of the arbitration provisions in Sections 16.3 through 16.7.

16.2 Informal resolution

Before filing a claim against Record Den, you agree to try to resolve the dispute informally by sending a written notice of dispute to legal@joinrecordden.com. The notice must describe the dispute, the relief you are seeking, and your contact information. Record Den will try to resolve the dispute by contacting you. If we have not resolved the dispute within sixty (60) days after receipt of your notice, either party may begin a formal proceeding consistent with this Section 16.

16.3 Arbitration agreement — please read carefully

This Section 16.3 contains a binding arbitration agreement and a class-action waiver. It affects your legal rights. Please read it carefully. You have the right to opt out, as described in Section 16.7.

You and Record Den agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, your User Content, or our relationship with you — whether based on contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after termination of these Terms — will be resolved exclusively by final and binding individual arbitration, except as expressly stated below. This includes disputes that arose before you accepted these Terms.

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rulesthen in effect (the “Rules”), as modified by these Terms. The Rules are available at the administrator’s website. A single arbitrator will be appointed in accordance with the Rules. The arbitrator has exclusive authority to resolve all issues, including the scope, enforceability, and arbitrability of this arbitration agreement, except that a court may decide whether the class-action waiver in Section 16.4 is enforceable.

The arbitration will be conducted in English. The seat of arbitration will be Los Angeles, California, but you may choose to participate by telephone or video conference, or by document submission only, in accordance with the Rules. The arbitrator’s award is final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator may award the same individual relief that a court could award, including injunctive and declaratory relief in favor of the individual party seeking relief, but may not award relief on a class, collective, or representative basis.

If the value of the claim is USD 10,000 or less, Record Den will reimburse your filing, administrative, and arbitrator fees to the extent the arbitrator determines they would be prohibitively expensive compared to litigation, unless the arbitrator determines that the claim is frivolous. Each party otherwise bears its own attorneys’ fees and costs, except as the arbitrator may award under applicable law.

16.4 Class-action and jury-trial waiver

YOU AND RECORD DEN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding. YOU AND RECORD DEN ALSO WAIVE THE RIGHT TO A TRIAL BY JURY in any proceeding that is for any reason heard in court rather than in arbitration. If the class-action waiver in this Section 16.4 is found to be unenforceable as to any claim or remedy, then that claim or remedy (and only that claim or remedy) will be severed from arbitration and brought in court, and the rest of this Section 16 will remain in effect.

16.5 Small-claims carve-out

Either party may bring an individual action in small-claims court for disputes within the scope of that court’s jurisdiction, in California or in the county where you reside, in lieu of arbitration, as long as the action stays in that court and is brought only on an individual basis.

16.6 Injunctive relief for IP claims

Either party may bring a court action solely to seek temporary or preliminary injunctive relief to protect its intellectual-property rights, pending the outcome of arbitration. Seeking that relief does not waive any other provision of this Section 16.

16.7 Dispute resolution notice and right to opt out

You can opt out of this arbitration agreement. If you do not want to be bound by Sections 16.3 and 16.4, you must send us written notice that you are opting out within thirty (30) days after you first accept these Terms. Your notice must include your full name, the phone number associated with your Record Den account, and a clear statement that you wish to opt out of arbitration. Send it to legal@joinrecordden.com with the subject “Arbitration Opt-Out.” If you opt out, neither you nor Record Den will be required to arbitrate disputes that arise between you and Record Den. Opting out has no effect on any other part of these Terms. If you accept a later version of these Terms, you must opt out again within 30 days of accepting that version if you want the opt-out to apply.

16.8 Future changes to this section

If Record Den changes Sections 16.3 or 16.4 after you accept these Terms (other than a change to a notice address), you may reject any such change by sending us written notice within 30 days of the change. If you do, the version of these Sections in effect immediately before the change will continue to apply.

17. California consumer notice

California users: under California Civil Code Section 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Record Den does not currently charge fees for use of the Service.

18. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting a notice on this page, by sending you a message to the phone number associated with your account, by email if we have one on file, or by another reasonable means. The “Last updated” date at the top of this page indicates when the Terms were last revised. Changes are effective when posted, except that changes to Section 16 (Governing law and dispute resolution) are subject to Section 16.8. Your continued use of the Service after the effective date of a change means you accept the updated Terms. If you do not agree, you must stop using the Service and may opt out of messaging by replying STOP.

19. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any other policies or supplemental terms we expressly incorporate, are the entire agreement between you and Record Den regarding the Service, and supersede any prior or contemporaneous agreements on the same subject.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. Any attempted assignment in violation of this section is void. Record Den may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

Force majeure. Record Den will not be liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications outages, carrier or platform outages (including iMessage, RCS, or SMS outages), denial-of-service attacks, and governmental orders.

Relationship of the parties. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Record Den.

Electronic communications and signatures. You consent to receive communications from us in electronic form, including by text message and email, and you agree that all notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that they be in writing. You agree that electronic signatures, click-throughs, and SMS/iMessage acceptances have the same legal effect as handwritten signatures.

Notices to Record Den. Notices to Record Den must be sent to legal@joinrecordden.com and are deemed given when received. Notices to you may be sent to the phone number, email, or in-product inbox associated with your account, and are deemed given when sent.

Export and sanctions. You represent that you are not located in, or a national of, any country subject to U.S. comprehensive sanctions, and that you are not on any U.S. government list of restricted parties. You will not use or export the Service in violation of U.S. export-control laws.

Headings. Section headings are for convenience only and do not affect interpretation.

20. Contact us

Questions about these Terms? Reach us by email:

For our mailing address (for formal legal notices), email legal@joinrecordden.com.

Policy version 1.0 · Last updated June 12, 2026